Paramedical and health
Welcome, advise and guide pharmacy customers under the pharmacist's supervision.
Length
07 months of theoretical and practical training + 03 months of work placement
Minimum level
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Diploma
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Pharmacy sales assistant activities
The Pharmacy Sales Assistant is a professional responsible for welcoming, advising and guiding customers in their purchases of over-the-counter medicines, parapharmaceutical products, hygiene products, cosmetics and medical equipment, under the supervision of the Pharmacist.
Its main activities include
- Welcoming and directing clients and patients.
- Identify customers' needs.
- Advise on authorised parapharmacy and self-medication products.
- Participate in the sale of authorised pharmaceutical products.
- Receive and store products.
- Check product expiry dates.
- Ensure the proper storage of medicines.
- Label and replenish shelves.
- Collect sales payments and issue invoices.
- Taking part in stock management.
- Ensure the cleanliness and organisation of the sales area.
- Taking part in periodic stocktaking.
- Promote pharmacy products and offers.
- Apply hygiene, safety and confidentiality rules.
Main duties
- Customer reception and advice
- Welcoming clients professionally.
- Listen to and analyse their needs.
- Provide appropriate information about the products available.
- Refer clients to the pharmacist when necessary.
- Sales and promotion of products
- Participate in the sale of authorised pharmaceutical products.
- Advise on parapharmacy products.
- Showcase products in the sales area.
- Taking part in promotional activities.
- Stock management
- Receive orders.
- Check deliveries.
- Store the products in accordance with the standards.
- Monitor stock levels.
- Report any stock shortages and expired products.
- Administrative management and cash desk
- Process payments.
- Preparing receipts and invoices.
- Taking part in stocktaking.
- Keep monitoring documents up to date.
- Compliance with regulations
- Comply with pharmaceutical procedures.
- Ensure the confidentiality of customer information.
- Apply hygiene and safety rules.
Company designations
Depending on the organisation, holders of this specialisation may be recruited under the following job titles:
- Pharmacy Sales Assistant
- Pharmacy Sales Adviser
- Pharmaceutical Sales Agent
- Pharmacy Sales Assistant
- Pharmacy Assistant
- Parapharmacy Adviser
- Parapharmacy Sales Assistant
- Pharmaceutical sales representative
- Pharmacy Assistant
- Pharmaceutical Department Manager
The Pharmacy Sales Assistant works mainly in
- Community pharmacies.
- Parapharmacies.
- Pharmaceutical wholesalers.
- Pharmaceutical depots.
- Clinics and medical centres.
- Hospitals.
- Healthcare product distribution companies.
- Specialist medical equipment shops.
- Wellness and parapharmacy centres.
The occupation requires
- An excellent appearance.
- A good sense of customer relations and service.
- Good knowledge of healthcare products.
- Rigorous stock management.
- A high level of professional discretion.
- Compliance with professional ethics and confidentiality rules.
Upon completion of the training, graduates can fill the following positions
- Pharmacy Sales Assistant
- Pharmaceutical Sales Adviser
- Pharmacy Assistant
- Parapharmacy Adviser
- Health Products Sales Agent
- Pharmaceutical Department Manager
- Pharmaceutical Sales Assistant
- Pharmacy Goods Receiver
- Pharmaceutical Stock Agent
- Pharmacy Customer Adviser
Career development
- Short term (2 to 5 years)
- Lead Salesperson
- Parapharmacy Department Manager
- Pharmaceutical Stock Manager
- Cashier Manager
- Medium term (5 to 10 years)
- Sales Supervisor
- Pharmaceutical Sales Manager
- Pharmacy Manager (administrative)
- Parapharmacy Manager
- Long term
- Pharmacy Network Manager
- Healthcare Products Commercial Director
- Pharmaceutical Distribution Manager
- Pharmaceutical Sales Consultant
- Entrepreneur in the distribution of healthcare products
12 modules. Tap a module to see what it covers.
- Duration: 40 hours
- Organisation of the healthcare system
- Role of the community pharmacy
- Pharmacy organisation
- Pharmacy professions
- Ethics and professional conduct
- Professional confidentiality
- Basic pharmaceutical regulations
Detailed programme
Professional work placement in a pharmacy (3 months)
The work placement takes place in a community pharmacy, para-pharmacy or approved pharmaceutical distribution facility.
Professional Qualification Diploma (DQP) in Pharmacy Sales, certifying the skills required to work in pharmacies, parapharmacies and pharmaceutical and healthcare product distribution organisations.
- Activities carried out during the work placement
- Welcoming and directing customers
- Advice on parapharmacy products.
- Assisted sale of authorised products.
- Receive and put products away.
- Stock management.
- Checking expiry dates.
- Participating in stocktaking.
- Use of management software.
- Cash collection and administrative management.
- Participating in the pharmacy's commercial activities.
- Final assessment
- Continuous assessment
- Practical work
- Case studies
- Professional Synthesis Assessment (EPS)
- Professional Work-Based Assessment (EMSP)
- Work placement report defence
- Certification obtained
Admission requirements
To enrol, prepare these items. The centre helps with your file, and training starts once the first instalment is paid.
- The registration form, filled in at enrolment
- A photocopy of your ID card or birth certificate
- Two 4 x 4 passport photos, less than 3 months old
- One ream of paper
- The first instalment of the tuition: 40%
- The registration fee
Ready to start in pharmacy assistant and salesperson?
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See the sheetTell us what you want to do. We point you to the course that leads there and follow your enrolment.
- Personal guidance
- Training focused on employment
- A work placement
- Support before, during and after
+237 620 10 03 71contact@oceanicformation.comoceanicconseil@gmail.com
Address : Cité des Palmiers, yellow and black tiled building, before Afriland First Bank (coming from Total Carrefour), Douala
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